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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which three choices must be verified as part of a site survey? (Choose three.)

A) existing call volumes, service providers, and costs
B) infrastructure, cabling, and environmental
C) corporate strategy for disaster recovery
D) network readiness and capacity to support VoIP
E) servers, OS, desktop applications, firewalls, and routers

2. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Voicemail to Email
B) Email Integration Services
C) Teleworker
D) Power User
E) Mobile User

3. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A) IP Office Barrier Box
B) ITWLinx towerMAX DS/2
C) ITWLinx towerMAX SCL/8
D) Analog surge protector

4. A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard phones for their remote workers to login at home. Which two are needed to accomplish this? (Choose two.)

A) 1616 IP Phone with VPN software
B) Modified 46vpnsettings.txt file
C) 4620 IP Phone with VPN software
D) VPN Phone license for each remote worker
E) VPN gateway for each remote worker

5. You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?

A) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
B) Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
C) Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
D) Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.

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