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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?

A) Employee-driven decision making
B) Risk-taking
C) Competitive work environments
D) Self-awareness

2. What is one of the six primary characteristics that define an organization's culture?

A) Market orientation
B) Aggressiveness
C) Political orientation
D) Adaptability

3. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A) Group performance evaluation with individual rewards
B) Individual performance evaluation with group rewards
C) Group performance evaluation with group rewards
D) Individual and group evaluation with individual and group rewards

4. A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

A) Determinate values
B) Terminal values
C) Instrumental values
D) Intermediate values

5. A team is struggling to resolve procedural issues that govern their performance.
What should the team leader do to resolve the problem?
Select one.

A) Use conflict resolution methods
B) Take a hands-off attitude
C) Impose a solution
D) Change team membership

Solutions: